Niko Toka service
Shipping and returns
The essential information to know before and after a Niko Toka order.
Delivery areas and charges
We deliver to France, Belgium, Luxembourg and Monaco. Delivery costs €5 including VAT and is free when the product subtotal reaches €150 including VAT.
The final amount is shown in the cart and confirmed before payment.
Receiving your order
Check the address before confirming the order. On receipt, inspect the outside of the parcel and promptly report any visible damage to contact@nikotoka.com.
Returns within 30 days
You may request a return within 30 days of receipt. This commercial extension is in addition to the statutory cancellation right of at least 14 days that applies to distance purchases.
You pay the direct return cost unless the product is defective or not as described. Contact us before sending the product to receive return instructions.
Before first use
Read and follow the instructions supplied with the lamp. Place it on a stable surface and check that the cable, plug and switch are undamaged before connecting it.
Unplug the lamp before moving or cleaning it. Stop using it if an electrical component is damaged and contact customer service.
Discover all six lamps
View the lamp price, availability and full image gallery.